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Please follow the instructions below regarding the recommended dates and allows sufficient time to deliver your orders in time for Christmas and New Year.
For UK Mainland guaranteed deliveries before Christmas, last order date is Friday 18th December and the last dispatch date is Monday 21st December.
For local delivery or collection only in Glasgow and Edinburgh, before Christmas the schedule is as follows. For Glasgow orders the last available collection date from our warehouse at G21 4PR. is Tuesday 22nd December until 5.30pm and the last delivery dates are Tuesday 22nd and Wednesday 23rd December. The last free Edinburgh collection and deliveries are on Wednesday 23rd December.
Please note that we are closed from 2.30pm on Thursday the 24th and on the public holiday 25th December and as usual the weekend 26th and 27th Decemberr. We are open again on Monday the 28th, till Thursday the 31st December until 2.30pm.
For UK Mainland deliveries before New Year, last order date is Sunday 27th December and the last dispatch date is Monday 28th December.
For local delivery or collection only in Glasgow and Edinburgh, before New Year the schedule is as follows:
For Glasgow orders the last available collection date from our warehouse at G21 4PR is on Wednesday 30th December until 5.30pm and the last free Edinburgh collections and deliveries are Wednesday 30th December.
Please note that we are closed from 2.30pm on Thursday 31st December and we re-open on Tuesday 5th January onwards for the new year thrills!
Best thing to do is order as early as possible and leave us a comment at the checkout comment box as for the latest working date you would like to have your order delivered. We will do our best to deliver every single order on time. You must be fully aware of the high workload that courier services and we face during the festive period. As soon as a parcel is dispatched we are not longer in control or responsibility of the parcel, but we always make sure that we handle each order at its best communicating with the courier services.
Please note that all orders containing 'Terkenlis' Christmas and New Year's items will be dispatched and delivered between 14th-18th December. Christmas orders can be delivered up until the 24th December in time for Christmas! We will receive the 'Terkenlis' Christmas items fresh approximately between 14th-16th December and we directly ship them to you to enjoy them fresh and delicious! Orders containing Vasilopita will be dispatched from 18th December onward on time for New Year. Please place your Terkenlis orders as soon as possible!
Read more about how delivery works per location on our Delivery information section.
Please email us at firstname.lastname@example.org for any further enquiries.
Agora Team :)
Standard and priority delivery is available across UK mainland over certain amount per location. Lowest delivery and special rates depending on delivery address.
The delivery cost includes the packaging and postage costs (P&P costs). The delivery cost is automatically calculated according to the weight and amount of your order and your shipping address. FREE delivery is applicable for delivery across UK mainland if you spend more than a certain amount depending on your UK location. Standard and next day delivery plus home & office delivery options to choose from at the checkout. check the delivery info page for more details based on your location.
Same day dispatch for priority orders placed before 12 noon.
Orders which include frozen or refrigerated items and are due to be dispatched on Thursday or Friday for health and safety reasons will be shipped from Monday onwards.
Orders containing frozen and alcohol items can only be shipped with 1-2 working days (Priority) Delivery. This does not apply to the local collection options.
Saturday and Sunday delivery is available on all UK mainland postcodes. Orders containing frozen foods can only be delivered with Saturday delivery.
For any enquiry regarding your delivered parcel, such as damage, wrong items or other issues, always take photos of proof as soon as you revceive it and contact directly email@example.com.